Expertise

The telecommunications / ICT sector of is broad. TACTIKOM focuses its activities mainly on areas below. It has developed a suitable instrument: ictNetSim.

 

Network planning

Network Sizing

Service Pricing

Marginal cost pricing in a competitive environment

Auditing of directives on quality of service and efficiency

Regulation of Services

Simulation of policies in a liberalized environment

 

Network planning

An operator decides, after extensive prospective studies, to offer new services to its customers. From this decision stems the need to identify subsequent resource requirements. Resources are generally of the following categories:

a.     resources that vary with the volume of direct consumption of services (e.g. resources in network elements);

b.    resources that become necessary once the service is offered, but that does not necessarily vary as the volume of services consumed varies (e.g. billing software to a new service);

c.     support resources the resizing of which might be necessary (e.g. the commercial support).

Qualitative analysis of these factors is a prerequisite for effective feasibility of introducing a new service.  It must be followed by the quantification and valuation of each of the resources thereof.

In this exercise, the calculation of network infrastructure resource requirements is a key element often evaded. This often leads to unpleasant quality of service outturn that can be fatal to the nascent service.

This is even more important when dealing simultaneously with migration to new technologies whose products are likely to cannibalize existing services.

 

Network Sizing

ictNetSim allows for early management of networks sizing for both existing services and new services, taking into account the existing infrastructure. The issue of migration is taken very seriously given the transition period which the telecommunications / ICT sector is in.

ictNetSim can handle sizing of existing networks, but is designed in accordance with the relevant recommendations of international organizations relating to the migration of mobile solutions to so-called Third Generation, but also the migration of all networks towards Next Generation Networks (NGN). This is an important guarantee given to operators, regulators and political authorities that the solutions they choose are not imposed by the confines of a working tool.

ictNetSim is a "Multipurpose Simulator of Telecommunication/ICT Networks and Services." Its network sizing module is built around the same routing algorithms than those used in real networks.  It is designed to be able to explain why the real network may have poor performance, but, mostly, to tell what to improve to get the desired performance.

 

Services Pricing

ictNetSim can adapt to any existing or future accounting system without any new software development. It is the tool that adapts to the environment and not the opposite. However, the tool design is based on the assumption that the accounts of the operator complies with the general principles on  accounting and cost allocation.

For a "candidate-operator” information generated by its business plan will replace the data records.

The ictNetSim tariff approach is based on the accurate determination of incremental resources necessary to provide a particular service. So basically it is an instrument embodying the principles of the famous LRIC.

Moreover, ictNetSim is designed to allow the operator to choose the definition of services within a class of quality of service, but also to combine several classes in the same service. It is a lot of freedom for the future.

Services offered include those to end users, but also termination and transit services available to other operators, whether domestic or international. ictNetSim is an answer to all questions that may arise regarding the interconnection of networks in a multi-operator and multi-service environment.

 

Marginal cost pricing in a liberalized environment

A direct consequence of the above is that ictNetSim , in addition the answers it provides on regulatory issues, remains a tool of corporate strategy once the need to meet regulatory compliance are satisfied.

It allows the operator or service provider to explore the "value chain" in its market and to exploit its competitive advantages to the best of its interest. Knowing the intrinsic marginal cost of service is certainly an important step in that direction.

 

Auditing implementation guidelines for quality of service and efficiency

The good quality of service is a strong requirement of the customer, therefore a constant concern of the service provider. Nevertheless, in many cases the senior management of the company is really aware of the situation when a failure has already significantly affected customers.

On the other hand, the quality of service is essentially a reflection of how resources are allocated to different network segments: a lack of resources causes a degradation of quality of service and destroys the costing basis. For example, the interconnection rates have been negotiated on the basis of a quantity of resources used. But at the same time overabundant resources, not only does not lead to an improvement of already good quality of service, but induce avoidable costs which, at the end of the chain, are paid by customers, by interconnected operators or / and shareholders.

The best way to avoid the drawbacks mentioned above is to prevent and manage the evolution of the quality of service, instead of only assessing it from time to time.

ictNetSim, multi-purpose networks and services simulator, can be a valuable tool in this perspective for operators but also for regulators to monitor compliance with regulatory requirements for quality of service.

 

Service Regulation

... Based on the existing

Legacy telecommunication / ICT networks generally consist of separate layers, each specializing in facilitating the provision of specific services. Since the mid-1990s regulatory guidelines tend to embrace that reality by applying separately and specifically to each particular network. This situation persists in a large majority of countries because the licenses granted in the (then) newly liberalized markets are still valid.

TACTIKOM forged solutions which take account of the existing networks while putting itself in a position to support operators and regulators during the transition to the single network (convergence).

... Based on next generation network

The network said the "next generation" is closer than we may think: it is already in the "double play", "triple play" and other initiatives, such as Skype, which gradually erase the boundaries between networks and services. This rapid convergence is a priority for any network operator and / or service provider because it will be about, in generally liberalized markets, to remain competitive in each market niche.

For national regulatory authorities, the situation becomes almost dangerous because the separation of accounts which applied on competing networks will become obsolete. This phenomenon seems to be well understood as the number of countries where global licenses are granted is increasing steadily. Despite that, regulators might have less and less control on the accuracy of the allocation of costs for both services invoiced to customers and those available to other operators.

ictNetSim, indeed, is designed to handle that situation.

 

Simulation of USO policies in a liberalized environment

One of the important conclusions of the WSIS was that, although liberalization and improvement of regulatory frameworks have done much good to telecommunications / ICT sector and are always needed, there are aspects of national needs that the traditional private sector cannot face alone.

This clearly means that, without returning to the situation in the past when governments owned and operated networks, the government intervention may be inevitable, for example, to put ICTs at the reach of people living in remote and rural areas and of individuals with scarce resources.

At the same time, while continuing to cooperate with the big multinational operators, it was considered important to promote local entrepreneurship in the telecommunication/ICT sector. The "public good" policy was identified as a possible solution.

Such a policy cannot be read and translated on a mouse click: it requires detailed analysis, calculations and negotiations between Government and private sector.

ictNetSim was designed to allow the simulation of the effects of various policies including  "public good".

 

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